Adding a Custom Field

Custom fields are great way of storing any information about your contacts. For example contact details, date of birth, gender, how many products they've purchased, what industry they are in and anything else that might be specific to your contacts. Transpond makes it easy to create custom fields and to use them in your email templates, segmentation and automations. 

How to add a Custom Field

1. Go to Contacts at the top of the screen.
2. Click the Fields tab.

3. Click Add a Field (top right).

   Fill in the field settings:

   • Field Name – Enter the name for this field (e.g., “First Name”).

   • Merge Tag – Automatically generated from the field name; you can edit it if needed.

     Field Type – Select the data type:

     • TEXT – for text values
     • NUMBER – for numbers
     • DATE – for dates
   • Important (optional) – Mark the field as important so it appears first on contact detail pages and in lists.
   • Required (optional) – Make the field mandatory when adding or updating a contact.
4. Click Save (or equivalent) to create the field.

Your new field is now available whenever you add or update a contact. It can also be used in campaign merge tags, segments, automations, and signup forms.

Field Visibility in Public Updates

By default, custom fields are visible on the “Update your profile” link at the bottom of emails. If you don’t want contacts to update a field:

1. Go to Contacts → Custom Fields.
2. Find the field and check Hidden next to it.

Hidden fields still work in segments and automation but won’t show on public update/profile pages.