How to Automate using Form submissions

Automations are a powerful part of Transpond, and can help you better engage with your contacts without manual intervention. There is a dedicated trigger for 'When a contact signs up to a form' that you can use.

You can then further customise your actions using dedicated options in the 'new form submission' trigger to let you do things based on the Form submission being for a new vs updated contact for example.

It's common to add contacts to an email flow where you might send them a series of emails. If you do that, make sure you are conscious of how often you email the contact. For example, if your Form is setup with a double-opt in, the contact will already receive an initial email asking them to confirm their email address. With that in mind, make sure the next email in your Automation is spaced out - perhaps at least a day later, so the contact doesn't feel like they're getting too many emails from you right away.

You can do this using a 'Delay' step.'

How to receive a notification when a Form is submitted

It can be helpful for you or another user on your account to be notified when a Form is submitted.

This can be done using an Automation. You can create an Automation where the trigger is 'When a contact signs up to a form' and then have one of the actions be to send a Notification.