GoDaddy Domain Authentication

Authenticating your domain is a trust mechanism; it tells the inboxes of your subscribers that Transpond is allowed to send as your domain, and so they will let the emails through.

Authenticating your domain requires making a few minor adjustments to your DNS settings. Each DNS provider has slightly different options, and this article will detail the specific steps and options you need if your domain is hosted with Namecheap.

There are a total of five DNS records that are important to ensure you get the best deliverability when using Transpond:

• SPF
• DKIM
• DMARC
• Tracking domain
• CDN domain

To add and update your DNS records:

1. Log in to your GoDaddy account
2. Click Domain on the left-hand side of the screen
3. Click DNS to see your existing DNS records

Set up the DKIM record

1. Click Add New Record and select CNAME from the 'Type' dropdown menu
2. In the 'Name' field, enter mp1._domainkey
3. In the 'Value' field, enterdkim.ourmailsender.com
4. Click Save

Set up the SPF record

1. First, check if you have an existing SPF record. It will be a TXT record that starts with v=spf1. If you do, click to edit the Value for the existing one and move on to step 4b.
2. If you do not have an existing SPF record, click Add New Record and select TXT from the 'Type' dropdown menu
3. In the 'Name' field, enter @
4. In the 'Value' field:
   1. if creating as new SPF record, enter v=spf1 include:spf.ourmailsender.com ?all
   2. if editing an existing SPF record, just add include:spf.ourmailsender.com at the end, before the part that says ?all
5. Click Save

Set up the DMARC record

1. Click Add New Record and select TXT from the 'Type' dropdown menu
2. Enter _dmarc in the 'Name' field
3. Add your DMARC record in the 'Value' field. It normally starts with v=DMARC1; p=... If you haven't yet generated a DMARC record, then you can use one of the free tools online to set one up, such as DMARC Generator: https://dmarcgenerator.com
4. Click Save

Set up your Tracking domain record

1. Click Add New Record and select CNAME from the 'Type' dropdown menu
2. In the 'Name' field, enter mptrack.yourdomain.com (replace yourdomain.com with your actual domain)
3. In the 'Value' field, enterapi.transpond.io
4. Click Save

Set up your CDN domain record

1. Click Add New Record and select CNAME from the 'Type' dropdown menu
2. In the 'Name' field, enter mpcdn.yourdomain.com (replace yourdomain.com with your actual domain)
3. In the 'Value' field, entercdn1.ourmailsender.com
4. Click Save

Record list for reference

Below is a list of the types of records you need to create or edit.